Privacy Policy

Last updated: 13 May 2026

1. General Information

This Privacy Policy explains how blanccory processes personal data when you visit our online store, place an order, contact us, or use our services.

We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) where applicable. Our store is operated through Shopify. Shopify provides, among other things, hosting, checkout, security, and technical store functions.

2. Data Controller

The party responsible for data processing is:

blanccory
Email: blanccory.info@gmail.com

Further legal information can be found in our Imprint.

3. Personal Data We Process

We may process, in particular, the following personal data:

• Name
• Billing and shipping address
• Email address
• Phone number, if provided
• Order and transaction data
• Messages sent to our customer service
• IP address
• Device and browser information
• Website usage data
• Cookie and consent data, where applicable

We only collect data that is necessary for store operation, order processing, support, security, or legal obligations.

4. Purposes of Processing

We process data in particular in order to:

• Process orders
• Process payments
• Organize shipping and delivery
• Respond to customer inquiries
• Handle returns, refunds, and complaints
• Send order and shipping information
• Operate our store securely from a technical perspective
• Prevent misuse and fraud
• Fulfill legal retention and documentation obligations
• Send marketing emails where you have consented or where this is legally permitted

5. Legal Bases

Where the GDPR applies, processing is carried out in particular on the basis of:

• Performance of a contract, for example for orders, payments, delivery, and support
• Legal obligations, for example tax or accounting requirements
• Legitimate interests, for example security, fraud prevention, and store operation
• Consent, for example for newsletters or cookies requiring consent

You may withdraw any consent you have given at any time with effect for the future.

6. Shopify and Service Providers

Our store is operated through Shopify. Shopify may process personal data as part of providing the store infrastructure.

In addition, data may be shared with service providers where this is necessary for the relevant purpose, for example with:

• Payment providers
• Shipping and logistics providers
• Email and support service providers
• Technical service providers
• Legal or tax advisors, where necessary

Further information about data processing by Shopify can be found in Shopify’s privacy information.

7. Payment Processing

Payments are processed through secure payment service providers. We do not store complete card or bank account details on our own systems.

8. Shipping

For delivery of your order, we provide the necessary data to shipping and logistics service providers, in particular your name, delivery address, and, where applicable, contact information.

9. Cookies and Similar Technologies

Our store may use cookies and similar technologies in order to:

• Provide essential store functions
• Enable the shopping cart and checkout
• Store preferences
• Analyze website usage
• Support marketing activities where permitted

Non-essential cookies are only used where consent is required and has been given.

10. Newsletter and Marketing

If you subscribe to our newsletter, we use your email address to send you news, offers, or product information.

You can unsubscribe at any time using the unsubscribe link in each email or by contacting us.

Transactional emails, such as order confirmations, shipping updates, or support messages, may still be sent where they are necessary for contract processing.

11. Transfers to Third Countries

Personal data may be processed outside the European Union or the European Economic Area. In such cases, we ensure that legally required safeguards are observed.

12. Retention Period

We store personal data only for as long as necessary for the purposes stated above or as required by statutory retention periods.

13. Data Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access.

However, complete security of data transmission over the internet cannot be guaranteed.

14. Your Rights

Depending on the applicable law, you may in particular have the right to:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to certain processing activities
• Data portability
• Withdraw consent you have given
• Lodge a complaint with a data protection supervisory authority

To exercise your rights, please contact us at:
blanccory.info@gmail.com

15. Right to Lodge a Complaint

If you believe that your data is being processed unlawfully, you may lodge a complaint with a competent data protection supervisory authority.

16. Children’s Data

Our offer is not specifically directed at children. We do not knowingly process personal data of children unless there is a legal basis for doing so.

17. External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

18. Changes to This Privacy Policy

We may update this Privacy Policy. The version published on this page at the relevant time applies.

19. Contact

For questions about data protection, you can contact us at:

blanccory.info@gmail.com